Shipping policy

The fulfillment time in the warehouse from the order being created in the system to leave the warehouse is 1-3 business days. The time to ship after the fulfillment time is 1-5 business days. 

• Do you ship to all US territory? 

This service may be limited or not available at all in some places due to local law or other restrictions. 

• Do I need to be home to receive my package? 

Someone 21+ with a photo ID must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order will be returned to the retailer who fulfilled your order and a partial refund will be issued. 

• Can I ship to a P.O. Box? 

Orders cannot be shipped to an APO/FPO/DPO or P.O. Box since all orders require an adult signature. 

• How long does it take for an order to ship? 

Most orders ship within 1-3 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-5  business days after shipment. From time to time, there may be some delays